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Cookies and Privacy notice

By Cookie

“Cookies” are small software labels that can be stored on your computer through the browser, retaining only information related to your preferences, not including your personal data.

What type of information we collect?

When you contact us by filling out a contact form or booking an appointment or making a purchase or attempting to make a purchase through the Site, we collect certain information from you, including your name, address, email address, and phone number.
Additionally, when you visit the Site, we automatically collect certain information about your device, including information about your web browser, operating system and time zone. As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

How do we get this information?

Cookie nameTypePurposeDuration
AI_bufferEssentialUsed in context with the “AI_sentBuffer” in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates.Session
AI_sentBufferEssentialUsed in context with the “AI_buffer” in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates.Session
ai_sessionEssentialPreserves users states across page requests.1 day
AITR_OnErrorEssentialThis cookie is used to detect errors on the website – this information is sent to the website’s support staff in order to optimize the visitor’s experience on the website.Session
ASP.NET_SessionIdEssentialPreserves the visitor’s session state across page requests.Session
CookieConsentEssentialStores the user’s cookie consent state for the current domain1 year
cartkeyEssentialThis cookie is used to store the user’s added products to the shopping cart30 days
productsfavouritesEssentialThis cookies is used to store the user’s added products to the wish list1 year
subscriberidEssentialEssential data (login and session info) for system operation1 year
siteMeasurementLengthEssentialThis cookie is caching unit measurements to deliver them faster in the product catalog1 day
siteMeasurementMassEssentialThis cookie is caching unit measurements to deliver them faster in the product catalog1 day
Ai_userEssentialUsed to collect information about performance and failures of the app, and track page views in the app. This information allows us to better understand usability, and find and debug performance issues and other issues happening to users in production.1 year

How can you change your cookie settings?

You can change your cookie preferences by clicking on the ‘C’ icon in the bottom of the site or on the Cookie settings link in the footer. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘X’ icon. Your settings to take effect after the site is refreshed.
Alternatively, most web browsers allow some control of most cookies through the browser settings.

How do we use this information?

We use this information to communicate with you and fulfill any booking requests and orders placed through the site.
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your information

Our site is stored and is running on the Go-Online platform. You can read more about how we uses your Personal Information here <a href=”/pt/politica-de-privacidade” target=”_blank” class=”link-to-inner-page”>política de privacidade</a>
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your data protection rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Changes to this privacy policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at design.especialistas@paginasamarelas.pt or by mail using the details provided below: Av. D. João II, nº41 – 5º Piso
1998-023 Lisboa